Payment Due Date

Payments are due 90 days before your trip. In the case of tours booked within 90 days of your trip, the full tour cost is due at booking. Not paying on time will be considered grounds for cancellation, in which case our cancellation fees will apply.

Cancellation Policy

Cancellations must be received in writing by mail or email and are subject to the following fees per guest:

• Up to 31 days before the start of the trip: 30% of the full cost
• 16–30 days before the start of the trip: 50%
• 7–16 days before the start of the trip: 80%
• 7 days or less before the start of the trip: 100%

Changes By You

If you need to make changes after your trip has been confirmed, for example changing dates, we will be happy to help when we can. Keep in mind changes are not always possible. If we accept your request, you will be asked to pay an administrative fee of £100/person in addition to any new costs incurred.

Cancellations or Changes By Us

We reserve the right to cancel, alter or modify any trip without prior notice for any reason, including but not limited to for the safety, comfort and / or well-being of trip participants and for circumstances of Force Major, ie circumstances beyond our control which prevent us from providing the trip as planned. This includes the right to replace or substitute guides and accommodations in the trip materials, modify the schedule, and make other changes in the itinerary.

If we are forced to significantly alter or cancel your trip due to Force Majeure, which is rare, we will let you know as soon as possible. In these circumstances, you can choose one of the following options:

• Accept our offer of a comparable replacement trip, offered at our sole discretion and subject to availability.
• Receive a refund of all monies paid less any non-refundable deposits paid to third party suppliers.

When accepting an offer for a replacement trip:

• If the cost is lower than the price of your original trip, you will receive a refund for the difference in cost.
• If the cost of the replacement trip is higher than your original trip, you owe nothing. We will work with our suppliers to try and obtain any non-refundable deposits so that we can give you a full refund. We cannot guarantee such a result, though.

Travel Insurance

Although we do not require trip cancellation insurance, to protect your investment in the event you need to cancel your trip, trip cancellation and travel insurance is highly recommended. Trip cancellation insurance may be the only means of receiving reimbursement for flights and other non-refundable expenses should one of our tours be canceled for any reason. Each year, we have some guests who have to cancel for any one of a number of life reasons— injury, work schedule changes, or other personal life events. Travel insurance may help you in the event you have to cancel or postpone your trip for reasons outside of your control.

Photography

Sidetracked Adventures Limited, its guides and Sidetracked Adventures-authorised third parties reserve the right to take photographs or videos during the operation of any tour or part thereof and to use the resulting photography, videos, or recordings for promotional or commercial use. By making a reservation on a Sidetracked Adventures Limited trip, you agree to allow your likeness to be used by Sidetracked Adventures Limited, its trip leaders and Sidetracked Adventures Limited-authorized third parties, without compensation to the participant. If you prefer that your likeness not be used, you must notify Sidetracked Adventures Limited in writing prior to departure of the tour.